Terms & Conditions

Welcome to v2ActSoftware. By accessing and using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before making any purchase or using our services. If you do not agree with any part of these terms, please do not use our website.

1. General Terms

These Terms and Conditions govern your use of our website and the purchase of software products and licenses. By placing an order, you warrant that:

• You are legally capable of entering into binding contracts
• You are at least 18 years of age
• All information provided is accurate and complete
• You will use purchased products in accordance with their licenses

2. Products and Services

Product Descriptions

We strive to provide accurate product descriptions, specifications, and pricing. However:

• We do not warrant that product descriptions are error-free
• Images and screenshots are for illustration purposes only
• We reserve the right to correct errors and update information at any time
• Product availability is subject to change without notice

Genuine Software

All software products sold on our platform are genuine, licensed products. We provide authentic licenses from Microsoft, security software vendors, and other authorized distributors. License keys are delivered electronically after payment confirmation.

3. User Accounts

Account Creation

To make purchases, you may create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

Account Termination

We reserve the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or abuse our services. You may close your account at any time by contacting customer support.

4. Orders and Payment

Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to:

• Refuse or cancel any order for any reason
• Limit quantities purchased per customer
• Verify payment information before processing
• Cancel orders if fraud is suspected

Pricing and Payment

All prices are displayed in the selected currency and include applicable taxes unless otherwise stated:

• Prices are subject to change without notice
• Payment must be received before order fulfillment
• We accept major credit cards, UPI, and other payment methods as displayed
• Payment processing is handled by secure third-party gateways (PayU, CCAvenue)

Digital Wallet

Our digital wallet feature allows you to store credits for future purchases. Wallet funds are non-refundable and cannot be transferred or withdrawn as cash. Wallet balances do not expire.

5. Delivery and License Activation

Upon successful payment:

• License keys and download links are delivered via email within 24 hours
• Check your spam/junk folder if you don't receive the email
• Ensure the email address provided is correct and accessible
• You can also access your licenses from your account dashboard

Activation instructions are provided with each license key. Technical support is available if you encounter activation issues.

6. Refunds and Returns

Due to the nature of digital products:

• Refunds are available within 14 days of purchase for valid reasons
• License keys that have been activated may not be eligible for refund
• Refund requests must be submitted with a valid reason
• We may offer replacements or store credits instead of refunds
• See our Return & Refund Policy for complete details

7. Intellectual Property Rights

Our Content

All content on this website, including text, graphics, logos, images, and software, is the property of v2ActSoftware or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without permission.

Software Licenses

Software products are licensed, not sold. Each product comes with its own End User License Agreement (EULA) from the manufacturer (Microsoft, etc.). You must comply with the terms of those licenses when using purchased software.

8. Prohibited Activities

You agree not to:

• Use the website for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to our systems
• Transmit viruses, malware, or harmful code
• Engage in fraudulent activities or payment disputes
• Resell or redistribute license keys without authorization
• Scrape or harvest data from our website
• Impersonate any person or entity
• Interfere with the proper functioning of the website

9. Limitation of Liability

To the maximum extent permitted by law:

• v2ActSoftware shall not be liable for any indirect, incidental, or consequential damages
• Our total liability is limited to the amount paid for the product in question
• We do not warrant uninterrupted or error-free service
• We are not responsible for third-party software functionality issues

Some jurisdictions do not allow limitations on liability, so these limitations may not apply to you.

10. Warranties

We provide genuine, authentic software licenses. However:

• Products are provided "as is" without warranties beyond manufacturer guarantees
• We guarantee license authenticity and validity
• Software functionality is governed by the manufacturer's EULA
• Technical support is available for activation and delivery issues

11. Indemnification

You agree to indemnify and hold harmless v2ActSoftware, its affiliates, and employees from any claims, damages, losses, or expenses arising from your use of the website, violation of these terms, or infringement of any third-party rights.

12. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.

Before initiating legal proceedings, we encourage you to contact our customer service team to resolve any issues amicably.

13. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes acceptance of the modified terms. We recommend reviewing this page periodically.

14. Contact Information

For questions about these Terms and Conditions, please contact us: